Counselling Courses

There is no such thing as a perfect parent, just be a real one. The objective of the session is to enhance the parent’s ability in child upbringing.

At the end of these sessions you will be able to

  • Understand our children better
  • Avoid unproductive ways that hinder the process of building an effective relationship with children.
  • Encourage children to express unpleasant experience and learn to listen to them.
  • Ways the family can support children to overcome their challenges emotional or otherwise.

Duration: 3 Days. 3 hours each day.

Problems are not stop signs. A strong relationship requires choosing to love each other even in those moments when you struggle to like each other.

At the end of the session you will be able to

  • Enhance problem solving skills.
  • Handling marital problem in a positive way
  • Understand the process of positive thinking
  • Choose the most effective words that will have an impact in building the relationship
  • Understand your rights and you partner’s rights and meeting expectations

Duration: 3 Days. 3 hours each day.

A good relationship starts with good communication. Obtain marital happiness through effective communication and understanding the other.

At the end of these sessions you will be able to

  • Understand the best ways of effective communication.
  • Enhancing negotiation skills to solve problems.
  • Knowing the character of your partner and the best ways to communicate.
  • Effective listening.
  • Avoid the 5 hindering factors in communication.

Duration: 3 Days. 3 hours each day.

Preparing the prospective brides to face and understand the nuances of their new life.

At the end of the sessions you will be able to

  • Fear of failure
  • Ability to overcome fear of rejection
  • Understand the important steps to acquire mutual understanding
  • Effective communication in a marriage.

Duration: 3 Days. 3 hours each day.

Familial Courses

The objective of these sessions are to enhance the skill of dealing with people who have difficult behavior.

At the end of the sessions you will be able to

  • Acknowledge people with difficult personality.
  • Maintain composure and flexibility to handle a difficult situations.
  • Using the right techniques to control people with the tendency to shout.
  • Recognise personality types and the best way to handle them.
  • Be a model to be able to handle people with difficult behavior.

Duration : 3 Days. 3 hours each day.

Vocational Training

This course introduces the trainees to the various aspects of Health and Safety at work and otherwise. It helps to raise safety standards and awareness.

A one day comprehensive training aimed to improve the skills, knowledge and standards of the workforce as per the National Occupational Skills Standard.

Duration:

Contact us to know more.

Training Wellness

This workshop describes employee motivation definition, importance, methods, and theories. It identifies personality types and how they fit into a plan for Employee Motivation. It also explains how to set clear defined goals and address specific issues to maintain going forward.

Stress Management

Self Development

Leadership Courses

Aimed at supervisors, first line managers and aspiring managers this programme delivers the skills to manage yourself and your team.

The ILM Level 3 Award and Certificate in Leadership and Management provide a first step to improving and benchmarking management skills. The programme is comprehensive and delivered through highly interactive workshops on site, or a venue of your choice.

Assessment is by work based assignments and improvement projects.

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

Who is the ILM Level 5 Leadership and Management qualification for?

The ILM Level 5 Leadership and Management qualifications are specifically designed to initiate change and improve the service you provide. It equips participants with a range of management tools and techniques that can be applied effectively in the workplace. ILM qualifications are excellent cross sector qualifications which will serve you well which ever direction your career takes in the future.

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

Who is the Fast Track ILM Level 5 Award Leadership and Management qualification for?

It is designed for existing or aspiring managers and team leaders. The ILM Level 5 Leadership and Management qualification is specifically designed to initiate change and improve the service you provide. It equips participants with a range of management tools and techniques that can be applied effectively in the workplace.

ILM qualifications are excellent qualifications which are well recognised across all sectors and will serve you well which ever direction your career takes in the future.

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

Who is this programme for?

The programme is designed for senior or aspiring managers in:

  • Local Government
  • The NHS at Primary & Secondary Care level
  • Voluntary Sector organisations
  • Central government departments and regulatory bodies

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

 

This programme provides the essential skills and techniques to improve service delivery in a wide range of organisations.

Delivered through highly interactive workshops centred round real work based challenges. The assessment requires participants to produce viable proposals for improvement. It draws on established service improvement tools from across all sectors and practically apply these to tangible and measurable service improvement.

Case studies will be tailored to the sector and the client. And the programme is delivered through highly interactive workshops

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

The ILM Level 5 Certificate in Service Improvement provides an advanced and comprehensive range of skills and techniques to deliver quantifiable service improvement in a wide range of organisations.

Delivered through highly interactive workshops centered round real work based service and process challenges. Case studies will be tailored to the sector and the client.

The assessment requires participants to produce a costed business case and project plan for a viable service improvement in their organisation. It draws on advanced but practical service improvement tools from across all sectors and practically applies these to deliver a significant and cashable service improvement.

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

Incorporating the ILM level 5 certificate in service improvement

This programme covers all aspects of commissioning and procurement in all public sector environments. Customised versions are available for Health & Local Government.

Designed to give commissioners a grounding in best practice for supply chain management in the public sector. It covers the whole process of service assessment and design through co-production with stakeholders and moves on to cover market shaping and development.

The last two modules are concerned with the legal restrictions and freedoms available within the EU procurement rules and the management of contractors in using a partnership approaches.

Business Courses

This course explains what customer service means in relation to internal and external customers. It focuses on how to identify customers’ needs and ways of satisfying them to generate return business, provide customer service over the phone and through online tools, and deal with difficult customers.

Duration:

Customized to suit your need.

Choose from a short session to a one day workshop. Contact us to know more about this course.

This course discusses basic writing concepts (common spelling and grammar issues in business writing, sentence and paragraph construction, and proofreading) and the most common business documents agendas, email messages, business letters, business proposals, and business reports).

Duration:

Customized to suit your need.

Choose from a short session to a one day workshop. Contact us to know more about this course.

 

This course is aimed to help individuals who want to enhance their English speaking and communication skills at your workplace. It focuses on business communications. Develop communication skills for meeting and interviews, basic telephone conversation skills and vocabulary for everyday business use.

Duration:

Contact us to know more about this course.

Management

This workshop describes how to perform a needs analysis and prepare an outline, select presentation delivery methods, practice verbal and non-verbal communication skills, overcome nervousness , develop and use flip charts, create targeted PowerPoint presentations, utilize white boarding, add video and audio enhancements, and enrich the learning experience with humor, questions, and discussion.

This workshop describes how to plan and prioritize each day’s activities, overcome procrastination, handle crises. It focuses on how to organize workspace and workflow, delegate, use rituals, and plan meetings more appropriately and effectively to make better use of time.

Sales Engineered combines the Art & Science of selling and it is everything you need to persuade and achieve very high levels of success professionally and personally.

In this program we will not just talk about sales, but we will actually go through the secrets and discuss them in workshops and crack the code to becoming unstoppable. There is nothing wrong with being able to sell, in fact it is the most important skill required in today’s competitive marketplace. If you are struggling with selling yourself, your product or service, this program is all what you will ever need.

Duration:

Two day workshop.

Contact us at know_trg@emirates.net.ae or 02-6712220 to know more about this course.