Business Courses

This course explains what customer service means in relation to internal and external customers. It focuses on how to identify customers’ needs and ways of satisfying them to generate return business, provide customer service over the phone and through online tools, and deal with difficult customers.

Duration:

Customized to suit your need.

Choose from a short session to a one day workshop. Contact us to know more about this course.

This course discusses basic writing concepts (common spelling and grammar issues in business writing, sentence and paragraph construction, and proofreading) and the most common business documents agendas, email messages, business letters, business proposals, and business reports).

Duration:

Customized to suit your need.

Choose from a short session to a one day workshop. Contact us to know more about this course.

 

This course is aimed to help individuals who want to enhance their English speaking and communication skills at your workplace. It focuses on business communications. Develop communication skills for meeting and interviews, basic telephone conversation skills and vocabulary for everyday business use.

Duration:

Contact us to know more about this course.