Leadership Courses

Aimed at supervisors, first line managers and aspiring managers this programme delivers the skills to manage yourself and your team.

The ILM Level 3 Award and Certificate in Leadership and Management provide a first step to improving and benchmarking management skills. The programme is comprehensive and delivered through highly interactive workshops on site, or a venue of your choice.

Assessment is by work based assignments and improvement projects.

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

Who is the ILM Level 5 Leadership and Management qualification for?

The ILM Level 5 Leadership and Management qualifications are specifically designed to initiate change and improve the service you provide. It equips participants with a range of management tools and techniques that can be applied effectively in the workplace. ILM qualifications are excellent cross sector qualifications which will serve you well which ever direction your career takes in the future.

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

Who is the Fast Track ILM Level 5 Award Leadership and Management qualification for?

It is designed for existing or aspiring managers and team leaders. The ILM Level 5 Leadership and Management qualification is specifically designed to initiate change and improve the service you provide. It equips participants with a range of management tools and techniques that can be applied effectively in the workplace.

ILM qualifications are excellent qualifications which are well recognised across all sectors and will serve you well which ever direction your career takes in the future.

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

Who is this programme for?

The programme is designed for senior or aspiring managers in:

  • Local Government
  • The NHS at Primary & Secondary Care level
  • Voluntary Sector organisations
  • Central government departments and regulatory bodies

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

 

This programme provides the essential skills and techniques to improve service delivery in a wide range of organisations.

Delivered through highly interactive workshops centred round real work based challenges. The assessment requires participants to produce viable proposals for improvement. It draws on established service improvement tools from across all sectors and practically apply these to tangible and measurable service improvement.

Case studies will be tailored to the sector and the client. And the programme is delivered through highly interactive workshops

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

The ILM Level 5 Certificate in Service Improvement provides an advanced and comprehensive range of skills and techniques to deliver quantifiable service improvement in a wide range of organisations.

Delivered through highly interactive workshops centered round real work based service and process challenges. Case studies will be tailored to the sector and the client.

The assessment requires participants to produce a costed business case and project plan for a viable service improvement in their organisation. It draws on advanced but practical service improvement tools from across all sectors and practically applies these to deliver a significant and cashable service improvement.

To learn more contact us at know_trg@emirates.net.ae or call us at 02-6712220.

Incorporating the ILM level 5 certificate in service improvement

This programme covers all aspects of commissioning and procurement in all public sector environments. Customised versions are available for Health & Local Government.

Designed to give commissioners a grounding in best practice for supply chain management in the public sector. It covers the whole process of service assessment and design through co-production with stakeholders and moves on to cover market shaping and development.

The last two modules are concerned with the legal restrictions and freedoms available within the EU procurement rules and the management of contractors in using a partnership approaches.